Privacy Policy and Statement
Learn how silperionex protects, uses, and manages your information in accordance with Australian regulations.
Introduction to Our Privacy Approach
At silperionex, we are committed to safeguarding your privacy and ensuring that your personal information is managed securely. This policy outlines the types of information we collect, how we use it, and your rights as an individual under Australian privacy law.
We encourage you to read this policy carefully to understand our data practices and your choices. By using our website, you agree to the practices detailed in this privacy statement, which adheres to current Australian privacy regulations.
Our Data Collection Practices
We collect information you provide directly and data automatically gathered through website interactions. Both types are managed in line with Australian privacy standards.
Direct Information Provided by You
- • Personal identifiers such as your name or business name
- • Contact details, including email address and phone number
- • Profile or account preferences you choose to provide
- • Information sent through contact forms or email
- • Details submitted for service inquiries
Automatically Collected Information
- • Device type, operating system, and browser version
- • IP address and general geolocation data
- • Website usage activities and navigation patterns
- • Cookies and tracking technologies as described below
- • Referral source or link used to access the website
How We Use Your Information Responsibly
Information collected enables us to operate our website, deliver tailored content, respond to inquiries, and improve our services. Usage aligns with the intent for which the information was provided.
- • Managing user accounts and preferences securely
- • Communicating service updates or important notices
- • Providing assistance in response to your requests
- • Improving website design, features, and user experience
- • Monitoring website analytics and traffic patterns
- • Addressing legal or regulatory compliance matters
- • Protecting against unauthorised access or misuse
Our Privacy Commitment: We maintain technical and organisational safeguards to preserve the privacy and confidentiality of your data. Protection methods adapt as privacy requirements, technologies, and threats evolve.
When We Share Your Data
Your information is only shared with trusted third parties as needed to deliver our services, comply with regulations, or protect our legal interests under Australian law.
Use of Service Providers
We may use external partners to support certain website functions, ensuring any shared data is governed by strict confidentiality agreements and secure handling procedures.
Legal Requirements and Obligations
We may share information to meet legal requests or protect rights, safely and lawfully.
Anonymous Analytics & Statistics
Aggregated, non-identifiable data may be used for analytical or research purposes.
Your Rights Under Privacy Law
You are entitled to exercise rights under Australian privacy regulations. Requests can be made regarding your information, and we endeavour to respond promptly to all privacy inquiries.
- • Request access to the information that we hold
- • Ask us to correct inaccurate or outdated data
- • Request deletion of your information if applicable
- • Request transfer of your data in a portable format
- • Object to certain processing or use of your data
- • Request to limit parts of data processing
To exercise your privacy rights or raise concerns, please contact us through the provided contact details. We are committed to a timely and fair response.
Security of Your Personal Data
Your information is protected with industry-standard safeguards and regular reviews to detect potential vulnerabilities, upholding data privacy requirements.
Technical Security Measures
- • Data encryption during transmission and storage
- • Regular cybersecurity monitoring and threat detection
- • Use of secure servers and up-to-date software
- • Access strictly limited to authorised personnel
Organisational Security Measures
- • Staff privacy training and background checks
- • Internal policies for data handling and retention
- • Routine audits of data privacy practices
- • Incident response procedures for data breaches
Data Retention and Management
We retain different types of data only as long as needed to operate our website, manage business relationships, or comply with legal obligations.
- • Account and login details until account closure
- • Usage data, such as browsing activity, for 12 months
- • Contact records maintained for customer service
- • Transaction information stored as required by law
- • Marketing preferences retained until updated or withdrawn
Data will be securely destroyed when it is no longer needed.
Transferring Data Internationally
If personal information is transferred outside Australia, we ensure appropriate safeguards are applied and all legal requirements are met.
- • Sharing data with cloud service providers overseas
- • Maintaining compliance with cross-border rules
- • Data processing by technology partners if necessary
- • Transferring only non-sensitive data where possible
Cookies and Tracking Technologies
Cookies and similar technologies are used for site functionality, analytics, and limited personalisation. Review our cookie policy for full details.
Types of Cookies We Use
- • Required for essential website features and security
- • Measure usage and improve website speed
- • Support tailored experiences and settings
- • Enhance website features for users
Manage cookie preferences through your browser settings at any time.
Updates to Our Privacy Policy
Any changes to our privacy statement will be published here, and significant updates will be communicated to users promptly.
- • Posting revised content on the privacy policy page
- • Highlighting changes via website banners or pop-ups
- • Sending emails if updates directly affect you
- • Requesting renewed consent for major changes
We recommend reviewing our privacy policy regularly for updates.
How to Reach Our Privacy Team
Direct your privacy-related questions or requests to our team below.
silperionex
Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia
Phone: +61.3.2926.0641
Email: content@silperionex.com
Privacy policy last updated October 24, 2025
Policy effective as of October 24, 2025